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Order Status
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "Delivered", please contact customer service for assistance.
Has my order shipped?
  Click the "My Account / Order Status" link at the top right-hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
  To change or cancel your order, please contact customer service. Reference your order number and what items you would like to change / cancel.
How do I track my order?
  Click the "My Account / Order Status" link at the top right-hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right-hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "Delivered", please contact customer service for assistance.
When will my backorder arrive?
  Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.